Nursing Workload and Patient Care Quality in Hospitals in Multan District

Abstract

The quality of patient care in hospitals is a highly significant clinical variable associated with the workload in the nursing field, patient satisfaction, or patient safety. Patients given in Multan district in Pakistan are increasing; shortages of staffs and available resources in the district have escalated the burden on nurses which might lead care delivery to be poor. The correlation between a nursing workload and patient care quality in Multan public as well as the private hospitals are researched in this study. It used the mixed-method research, which enabled it to collect information about 300 nurses and 450 patients, in three of the largest hospitals. The findings indicate that high workloads were correlated with low patient satisfaction, high patient care omissions, and low ranked perceived nursing care. According to the research, the best practices in nursing include workload management interventions, continuous professional improvement, on the one hand, and staffing policies that are based on evidence, on the other. These are the lessons aimed at assisting hospital administrators and policymakers in creating sustainable workforce designs in nursing.