Investigate How Leader's Communication Styles Work in Employee Engagement

Shahzadi Khand; Arooj Fatima; Sana Talib Malik; Urooj Chang

doi:10.63056/ACAD.004.03.0534

Authors

Shahzadi Khand Ph.D in Public Administration, Faculty of Management Sciences Author
Arooj Fatima Ph.D in Public Administration, Faculty of Management Sciences Author
Sana Talib Malik MPhil scholar Department of Education, Shaheed Benazir Bhutto University, Shaheed Benazirabad Author
Urooj Chang Mphil scholar, Department of Teacher Education, Shah abdul Latif University, Khairpur Author

DOI:

https://doi.org/10.63056/ACAD.004.03.0534

Keywords:

Employe Engagement, Commercial banks, Communication Styles

Abstract

This study examines the relationship between leaders' communication styles and employee engagement within commercial banks. An integrated model comprising six dimensions assessed leaders' communication styles. To meet the study's objectives, primary data were gathered from commercial bank employees using a survey questionnaire developed specifically for this research. A convenient sampling method was employed, resulting in a sample size of 319 participants. The data were analyzed using SmartPLS. The findings indicate that each dimension (expressiveness, preciseness, questioningness, verbal aggressiveness emotionality and impression manipulativeness) of the leaders' communication style has a direct, positive, and significant relationship with employee engagement.