The Rise of Artificial Intelligence in Alternative Dispute Resolution: Ai’s Role in Democratizing Access to Equitable Justice

Abstract

This article posits that the developing regulatory and governance framework surrounding artificial intelligence (AI) will greatly influence the field of alternative dispute resolution (ADR). Integrating artificial intelligence (AI) into alternative dispute resolution (ADR) methods heralds a transformation in our approach to achieving equitable and impartial justice. The article discusses AI's role in moulding ADR and potential future applications of AI in ADR. Furthermore, the paper examines the role of AI in assisting arbitrators during ADR cases and assesses the potential for AI to handle legal duties in ADR proceedings. Moreover, this study investigates how AI technology can enhance ADR processes, increasing their efficiency, precision, and accessibility. Despite the challenges that accompany this subject, the objective of this research is to achieve a balance between the positive and negative aspects of AI in arbitration, while preserving its core principles. Furthermore, the paper supplements the dialogue surrounding the future of AI in the legal industry. The researcher employs the mixed mode (qualitative and quantitative methodologies). The data has been collected through case studies from regions implementing AI-ADR, surveys, and interviews with ADR practitioners from legal professionals, judges, and affected parties to mitigate the procedural delay. Lastly, the researcher proposes pragmatic solutions and recommendations designed to streamline ADR as a means to foster a more equitable and efficient justice system.