Effect of Job Stress and Workload on Burnout: The Mediating Role of Coping Strategies

Abstract

This study examines how job stress, workload, and burnout relate with each other with specific reference made to the mediating effect of coping strategies. With the ever-growing job stress and workload in several high-demand industries, it is critical to comprehend how they affect burnout to enhance the well-being of the employees and organizational performance. The study addresses the issue of direct impacts of workload and job stress on burnout, as well as the influence of coping strategies on moderation of the relationships. The sample used to gather data comprised 350 employees working in various industries and participants were asked to complete self-administered questionnaires which included the variables of job stress, workload, burnout, and coping behaviors. Pearson correlation and the mediation analysis macro (PROCEES) statistical analysis demonstrated that job stress and workload were both positively correlated with burnout. Besides, coping strategies were discovered to intervene in the relation between job stress and burnout partially, which means that people who apply effective coping strategies are less likely to experience burnout. The results indicate that companies ought to consider putting in place strategies to address workload and stress, and also encouraging adaptive coping mechanisms among the workers. The study is a contribution to the knowledge on burnout as it provides not only solutions that can be applied to organizations but also has theoretical implications that would guide research on stress management in the workplace in the future.