Emotional Intelligence and Leadership in HRM: Enhancing Team Resilience and Performance

Abstract

This study will investigate the importance of emotional intelligence (EI) in leadership (in the perspective of Human Resource Management (HRM)) and its contribution towards building team resilience and performance. This study explores how emotionally intelligent leaders build resilient teams more likely to succeed in the face of challenges and sustain a high level of performance. The methodology was mixed as it relied on a survey among 200 participants along with in-depth interviews with HRM leaders and team members dedicated to different industries. The findings demonstrate that the leader's emotional intelligence scores had a positive, high relationship with the team outcomes, resilience, and performance dimension. The ability to build trust and effective communication, and a supportive working environment is particularly crucial in maximizing team collaboration as well as attaining organizational success: a responsibility that lies on emotionally intelligent leaders. This research has insightful points to the field of HRM methodology with respect to leadership training and team handling by focusing on the necessity of developing emotional intelligence in order to enhance performance within an organization.