Impact of Servant Leadership on Employees’ Performance: Mediating Role of Organizational Justice

Abstract

The way of leadership is very instrumental in shaping how employees behave and the results of an organization. This paper will be analyzing the effect of servant leadership on the performance of the employees with the mediating effect of organizational justice in the commercial banking industry specifically in Southern Khyber Pakhtunkhwa in Pakistan. Quantitative and cross-sectional research design was used. The information was gathered using structured questionnaires on 348 employees. The proposed relationships were tested using correlation, regression, and mediation.The results indicate that servant leadership positively affects the performance of employees to a great extent. Organizational justice is also a major prediction of servant leadership. Moreover, organizational justice also mediates the connection between servant leadership and the performance of employees to some extent. The research concludes that the perceptions of fairness reinforce efficacy of servant leadership in improving the performance of employees. There are practical implications on the development of leadership and the just human resource policies.